Tuesday, May 26, 2009

Twitter Search and Google Alerts

For Thing #24: Feed Your (Library’s) Ego, I started with Twitter Search and searched "Criss Library." Most of the tweets were actually from the library or the university, but there was one from a student saying our women's restroom contains "the most flattering mirror in the world." Who knew? They all seem like rather ordinary mirrors to me.

I subscribed to the feed for that query. Over the course of the next several days, watching the Twitter Search feed for mentions of my library made me start to like Twitter a little.

Then I went over to Google Alerts and set up a comprehensive search for "Criss Library" to be performed once a day. (Including the quotation marks turned out to be important, as proximity does not seem to be weighted in Google searches. Without the quotation marks, the top hits included multiple articles which happened to include the words "criss-crossing" and "library," not particularly near one another.)

Before I could finish setting up Google Alerts, however, Google went down. (5/14/2009, shortly before 10:15 am CST.) Boom. I couldn't load Google, Blogger, Bloglines, or any other site associated with Google, including sites that had nothing more than a Google ad on them. But I could get non-Google sites to load. I searched Yahoo news for "Google," but I only got links to Google sites and services, no actual news about Google being down. So I went over to Twitter Search and searched Google. I immediately saw a passel of tweets about Google acting funky, taking a dive, etc. The hash tag #googlefail was already beginning to show up. Refreshing the page every few seconds provided more information, in many languages.

My respect for Twitter jumped enormously. It turned out to be the only useful news source on the Google outage. Even if I have nothing to tweet, I can envision myself using Twitter Search often from now on, whenever things go "weird." (Watch, now that I've said that, Twitter will be the next thing to go down.)

Google was back up in a few minutes, but still, it was truly astonishing how many things were inaccessible during that brief outage.

After Google was operating again, I went back and changed my Google Alert to a feed and added it to my Bloglines subscriptions.

Then as long as I was in Bloglines, I decided to try the Bloglines Citation Search. I did it exactly as described in the exercise, and I got NO citations for the Criss Library website.

To ensure that I wasn't just doing something wrong, I tried a citation search for UNO's website. That brought in quite a few hits.

So now I know, no one is citing our site. How sad.

Interestingly, however, when I did a citation search for my library's catalog (a different URL than our website), I actually got one hit. Woo-hoo! Unfortunately, it was from one of my own blog posts, which had a link to a catalog record.

One thing I learned, though, is that the citation search does not include the open web. If it did, the Wikipedia entry for my library would have come up, because it contains a link to my library's website.

I did subscribe to the feeds for the searches for my library's website and catalog, however, just in case anyone ever decides to cite us.

I didn't bother trying out Flickr Comments, because I have no photos uploaded to Flickr. However, on a whim, I went to Flickr and searched "Criss Library," and I was rewarded with a lot of nice photos of my library. I decided to see if there was any way I could subscribe to a feed of that search. After exploring a bit, I determined that it was not possible. From various posts on the Flickr forums, it seems like quite a few people would like to have feeds of search results. I wonder if in the future, Flickr will decide to add that feature. That would be very useful. (Note that feeds based on tags are possible. However, I didn't find that useful because the photos of my library were not tagged consistently).

After reading the description of FairShare, I decided to give it a pass for now. If no one is citing my library's website, then it's unlikely that anyone is reposting the content from any of our RSS feeds. Even if they are, since the feeds are mostly lists of new library materials for various collections, I don't think we'd care if anyone passed that info along. However, FairShare sounds like a cool service, and I might explore it later when I have more time.

Now, part 2 of this assignment. "Respond to at least one of the results you found. Wait a few days to see if they respond back." This is the hard part for me. I enjoy using technology, but I am not by nature a social person. I like to read discussions, not participate in them.

Darn these exercises, forcing me to overcome my fears.

Well, the most recent thing to come though the Twitter Search feed was from heatha_bee, who had "Library-envy" for our single-service desk and Kaneko sculpture. That made me smile. Of course, I had no idea what to say back to her. Eventually, I responded, "You envy our single-service desk and Kaneko? What library are you at? I'm a cataloger at Criss Library." That's excruciatingly lame, I know, but it's the best I could come up with.

Not long after, she responded that she was the head of ILL at UNMC, and had been at my library for a meeting. I responded with something even more lame than my first tweet, and I never heard back from her, presumably because she left for Alaska. I know if I went on an exciting trip, I wouldn't be tweeting about anything remotely work related, so I can't blame her.

In other news, just this morning, Google Alerts alerted me to a post on the California Oregon blog, which reposted the text of the Wikipedia article for the Dr. C.C. and Mabel L. Criss Library. Looking over other posts on that blog, I can find no pattern whatsoever. I can discern neither theme nor purpose for the blog. The only common thread is that all of the content seems to be reposted from other sources. I can't tell who is creating this blog, nor who the intended audience might be. And so I can't figure out the reason for their interest in the Criss Library, nor why they would simply reproduce a Wikipedia article with no context or comments. The about page for the California Oregon blog is just a spiel about Wordpress. It is very weird. The sheer randomness of the reposted entries and the lack of original content makes me suspect it may be run by a process rather than a person, but I can't tell for sure. It seems harmless, but also useless.

Anyway, out of this exercise, I plan to keep following the feeds for Twitter Search and Google Alerts related to "Criss Library." If I see anyone ranting or questioning something about my library, I will have an opportunity to open a conversation or refer something to one of my colleagues. Maybe this could help us to solve problems we may not be aware of. That's not necessarily what I think of as "marketing," but it is public relations.

Friday, May 1, 2009

The 23 Things Revisited

Nebraska Learns 2.0 is starting up again. Hooray!

Before I get into the new exercises, I'd like to take a moment to review the original 23 Things and how they have or have not become part of my life.

Thing #1: Discovery has never been so much fun! And it remains fun. I always enjoy learning about new things.

Thing #2: Lifelong Learning. Ditto Thing #1.

Thing #3: Grab yourself a blog in 3 steps. I love blogging. I'm just not very good about posting on any kind of regular basis. But I think it's a fantastic tool, and I enjoy it.

As vice-chair of the NLA Paraprofessional Section, one of my duties is to gather topics for fall conference. As an experiment, I used a blog for this. (Blogs are easy and fast, and it required virtually no effort on my part to set it up.) It worked, but not as effectively as I would have liked. I feel as though I used a hammer to drive a screw. A wiki might have been a better choice. So, much as I love blogs, I have discovered that they are not necessarily the best platform for collaborative communication.

Thing #4: Register your blog and join the party. I think I will reuse this same blog for the new round of Nebraska Learns 2.0, rather than starting fresh. Although I will probably have to change the name to something other than "Anj's 23 Things," since I don't even know how many lessons the new program will contain.

Thing #5: Instant Messaging. Other than using Meebo on the public service desk, I don't really IM. It's not my preferred mode of communication, but it's handy to have around.

Thing #6: Make life "really simple" with RSS & a newsreader. This one really has changed my life. I would never want to go back to checking all those blogs and sites manually. I have some specific technical issues with Bloglines, but Google Reader gave me some fits when I tried it out, too. But even though the readers all have flaws, they are still incredibly useful. I have two accounts, one for work and one for home. (I don't want to be reading comics at work, nor do I particularly want to be reading about the latest OCLC initiatives at home.) This is a technology that has become as fully integrated into my life as email and telephones. (And significantly more integrated than my cell phone.)

Thing #7: Finding Feeds. I've ditched a lot of the feeds I picked up during the original exercise, and I have discovered several more. My collection of feeds is organic, changing as my needs and interests change. That's one of the wonderful things about this technology.

Thing #8: Discover Flickr, Thing #9: More Flickr Fun, and Thing #10: Play around with Image Generators. Much as I loved Flickr and image generators during the original exercises, I honestly have not gone back to them. They're good services and it's nice to know they're there if I need them, but I don't have much use for them at this time.

Thing #11: Blog about Technology. I totally stand by everything in my original essay.

Thing #12: A thing about LibraryThing. As with Flickr, I liked LibraryThing when I tried it, and have not gone back to it since. I'm glad it's there, and I am a fan of Tim Spalding as the self-appointed watchdog against OCLC. I think LibraryThing is changing the library world and will continue to do so. So even though it hasn't become an integral part of my personal life, it is an integral player in my professional life.

Thing #13: What are you doing? I tried. I really did. I just can't bring myself to give a tweet about Twitter. It doesn't fill any needs in my life.

This doesn't mean I don't see Twitter's impact on society, though. Twitter is even better than blogging for spreading information quickly. Witness the Amazonfail wildfire. Twitterers are already a force to be reckoned with. What the future holds, who knows?

Thing #14: Tagging & social bookmarking in Delicious. Delicious has become an indispensable part of my life. As with RSS readers, I set up two accounts, one for work and one for home. If I happen to stumble across a website or blog post in one place that I want to send to the other, I use the for: tags to send it to my other mailbox. In this way, I can access my home and work bookmarks from anywhere, send selected bookmarks back and forth between them easily, yet still keep my professional and personal bookmarks largely separate. It works well for me. I did not blindly port all of my browser bookmarks into Delicious, though. I took the time to open each link so I could better tag and describe it. This also allowed me to discard dead or no-longer-relevant links. With the exception of the few daily-use bookmarks I keep on the browser's toolbar for one-click access, I have deleted all of my static bookmarks. Delicious is just that much easier to use and maintain.

Thing #15: Presentations go social. SlideShare is another one I've never gone back to, but I still think it's quite useful.

Thing #16: On Library 2.0 & Web 2.0. I still agree with my thoughts on this one, as well.

Thing #17: So what’s in a wiki? and Thing #18: Playing around with PBwiki. Not much new on this one for me. I still use Wikipedia almost daily, although I edit very infrequently. I use a Confluence wiki at work, and I edit procedures, code lists, and other core departmental documents as needed. I haven't really gone back to PBwiki in particular, but I haven't had a need for a new wiki. Wikis occupy a basically stable position in my life right now.

Thing #19 : Apps, They're not just for desktops any more. I haven't created many files in Google Documents, but boy-oh-boy am I ever grateful for the ability to view Microsoft PowerPoint presentations at home on my Mac, where I do not have PowerPoint installed. So I've found it to be a very handy utility.

Thing #20: Discovering Web 2.0 tools. I looked at several different web 2.0 tools back then, and I haven't revisited a single one of them.

Thing #21: You too can YouTube. I watch a lot of videos on YouTube. A couple weeks ago, I even created my own YouTube account and uploaded a video. (A brief video capture from the Spore computer game I've recently become addicted to.) So this is another service that has found a stable niche in my life.

Thing #22: Podcasts. I have never found a particularly stable or routine use for podcasts. I still sometimes listen to the NET Radio news podcasts while I fix breakfast, but that's about it. Perhaps someday I'll get into it, but for now, it's enough to simply be aware of the technology.

Thing #23: Is this really the end? Or just the beginning? Obviously, it's not the end. Thing #24 was posted today, and I hope to participate in this new round of Nebraska Learns 2.0 for as long as it runs. I expect I will have a similar experience--finding a few services I don't like, many I do like but have no immediate use for, and one or two that will become essential tools in my life.

Onward!